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I just want to tell you all what a delightful day we had on Saturday with Captain Keith and his wife, Viv. They made us feel so welcome and we felt at ease in no time.
The course was excellent. Second to none. Keith and his wife were both very understanding of our fears but helped to dispelled those fears in no time at all. Amazing. No question was left unanswered even if we thought we were asking Keith a ‘daft’ question – “no such thing as a daft question” said Keith. He answered the questions in plain simple terms and gave some excellent examples.
My partner came along to give me support and Keith included him in everything. He never got left out so thank you, Keith and Viv.
When I first drove up and saw the aircraft, I have to confess my knees turned to jelly and we weren’t even leaving the ground!
Keith had given us the ‘facts’ and had dismissed the ‘myths’ that we tend to have about flying, so by the time the course was over, I can honestly say that I could have gone up in a plane there and then. I never thought I would hear myself saying that!
Having only a small group of people on the course (unlike some of the bigger companies) meant that we all received the ‘personal touch’. Each person was able to tell of their ‘fears’. You might think that this would have made it worse for us ‘fearful flyers’ but it didn’t. It simply meant that once Keith had explained things in detail, it helped to allay our fears. We all got a better understanding of ‘what makes a plane fly’ and ‘how it stays up in the air’ – brilliant.
Nothing was too much trouble for Keith and Viv. He has told us that we can ring him at any time (even from the airport) should we be worried about anything. How many companies who run ‘flying without fear courses’ offer such a personal service. Not many, I doubt.
I would thoroughly recommend the course.
I am actually looking forward to flying in August – God, did I really say that!!!
A million thanks, Keith & Viv.
Kind Regards
Julie Wells
