Cabin Crew

In most countries air cabin crew have to meet certain educational standards and are expected to have a better than working knowledge of English, which is the language of aviation. Each Airline however will also set their own standards regarding fitness and language requirements.

 

Remember:

  • The cabin crew are responsible for the safety of the passengers
  • They are Licensed crew members
  • They are highly trained and checked frequently
Cabin crew share the responsibility of the aircraft safety with the pilots.

Cabin crew are responsible for safety together with the pilots.

The cabin attendants are licensed members of the crew and their primary duty is the safety of the passengers. They are also responsible for catering and in-flight service. Each year they will undertake training involving first aid and fire fighting skills, long-haul crews will have to practice their dinghy drills each year.   The crew are trained  to use all the safety equipment on board the aircraft. You should never hesitate to report anything you are unsure about to the crew.

Crew  training and practice is normally conducted at a training centre where there are mock ups of the aircraft which they are licensed to fly on. Training is rigorous and the standards are high. They are trained in crowd control and their role in evacuation of the aircraft is as important as any of the pilots’ responsibilities. They may need to get the aircraft evacuated without instruction from the pilots and in the unlikely event  of one pilot being incapacitated they are trained in using the check lists so that they can integrate with the pilot’s normal and non normal procedures.

Many airlines combine cabin crew and pilot training where their team skills in simulated emergencies are developed and  assessed.

In the event of medical emergencies the crew are able to radio through to diagnostic and help facilities on the ground.

Customer service is the side that passengers see but there's much more to the job.

Customer service is the side that passengers see but there's much more to the job.

Airlines combine cabin crew and pilot training where their team skills in simulated emergency scenarios are assessed and checked. Cabin crew are highly trained to ensure safety is always a priority onboard an aircraft. See our book and CD Set

Gone are the days when the cabin attendants are there to glamorise the cabin, theirs is a responsible and respected role in the wider context of aviation safety. In the past many passengers have been grateful for the clear headed decisions and actions of the cabin crew.

 

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