Airports

The surroundings of an airport are intimidating, to most people including the seasoned traveller as well as those who have a fear of flying. To reduce the stress of the airport, make a separate visit before you need to travel, so can familiarise yourself with the procedures and locations of all the facilities that you will need when you travel. Just knowing the location of the check in desks will save both time and nervous energy and finding out where the security and boarding gates will reduce the stress further.

Our CD Set will help you to understand everything that goes on at an airport including the sounds.

Remember:

• The operational side of an airport is more efficient than the commercial side
• The runway will always be long enough to take off and land on
• Try to visit your airport of departure before your flight

Waiting around adds to the anxiety of nervous passengers.

Many worried travellers think that the hectic, disorganised and inefficiency of everything from parking to check in on the commercial side is reflected in the operational side of the airport. There are two distinct parts of an airport and the two sides could not be more different.

1.      The Commercial Side. The commercial and check-in side works on a moment-by-moment reaction to customer needs. Trying to organise up to 400 people for a flight when they have come from different places with baggage to weigh and check in and arriving at different times is extremely difficult. Just knowing that the ground staff and facilities are under pressure will lower your expectations of having a stress free passage to the aircraft and help you to deal with your anxieties. The calmest place is where they’re getting you to spend your money!

2.      The Operational Side. The operational side of an airport is very efficient as it deals with aircraft arriving and departing regularly. The procedures needed to allow aircraft to park, taxi, take off and land whilst maintaining the highest levels of safety are a marvel of organisational efficiency. Bad weather does not affect the operational side as much as you might imagine (See our Book). Aircraft are equipped, for the most part, with automatic

The operational side of an airport is very efficient

landing facilities and assistance to taxi on the taxiways is available at every major airport. However there are other aspects to airports that are of concern to people with a fear of flying, much of which is covered in the Audio Help CD set.

Nervous flyers often worry that one aircraft may land while another plane is on the runway, they worry that two planes might try to take off at the same time or that the runways may be too short, that birds might be in the flight path and so on. There is no reason for you to be anxious about these things. The fact is that if you can think of a problem, then it’s certain to have been thought about and dealt with by the people responsible for the airport. Remember if you apply the strategy that you’ve prepared all these situations will now be less stressful than they have been previously.

Airport operations are another reason why you should have confidence in the airline industry.

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