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EMAIL FROM A FEARFUL FLYER

Hi Keith,

 I appreciate your reply very much.

I followed your advice and reminded  myself several times to have an open and confident mind. Overall it was smooth with only a few bumps. Your wise words helped me to be much calmer. It was quite comfortable in first class, too. When the landing wheels came down, it seemed a bit jarring, but I remembered that it was all normal.

Thank you,

R

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