No longer was I a jibbering wreck before or on takeoff/ landing
… for some reason other than turbulence I seem ok with the Up bit! Even my husband commented on how relaxed I was.
I simply listened to your recording and during the bits that upset me repeated to myself everything you had told me. SIMPLY AMAZING !! Calm and collected for the first time although still slightly nervous I can now book another holiday without the DREAD of the flight.
If I were to rate the service you would be a AAA+ THANK YOU .